New Microsoft Dynamics 365 training: December 2021 roundup
A new year means new opportunities, and now is the time to add to your skill set with the offerings in our training and certification portfolio. You might want to start with the new role-based learning path and modules that we released last month on Microsoft Learn. No matter where you are on your career path, you can make the most of Microsoft Learn to build and deepen your skills and then validate those skills by earning a Microsoft Certification.
This month, there’s a new Fraud Protection learning path and module. Plus, we’ve added new modules for Customer Insights and Customer Voice. In addition, virtual machine with product version 10.0.21 is now available for all Finance and Supply Chain Management labs on Microsoft Learn.
Our online training is free, and you can explore all our offerings at your own pace. Learn new skills to use on the job or to take your career in a new direction. Need help figuring out which training to take? Check out the Dynamics 365 learning paths and the Microsoft Power Platform learning paths.
The following learning paths and modules were released in December 2021.
Customer Insights
| Modules | Role | Certification |
| Get started with Customer Data Platform | Functional consultant, business analyst | N/A |
| Manage external connections with Customer Data Platform | Functional consultant, business analyst, administrator | N/A |
| Administer the Customer Data Platform | Functional consultant, business analyst, administrator | N/A |
Customer Voice
| Modules | Role | Certification |
| Manage projects in Dynamics 365 Customer Voice | Functional consultant, business user | N/A |
| Review Customer Voice survey reports | Functional consultant, business user | N/A |
| Set up metrics and alerts for your Dynamics 365 Customer Voice surveys | Functional Consultant, business user | N/A |
Fraud Protection
| Learning path and module | Role | Certification |
| Deploy and work with Account Protection and Purchase Protection for Dynamics 365 Fraud Protection
5 modules |
Functional consultant, administrator, business user, developer | N/A |
| Call real-time APIs for Dynamics 365 Fraud Protection | Functional consultant, administrator | N/A |
Power Platform
| Modules | Role | Certification |
| Build a 3D mobile app with Power Apps in Mixed Reality | Developer | N/A |
Finance and Operations Apps
| Modules | Role | Certification |
| Feature management in Finance and Operations apps | Administrator, Functional Consultant | N/A |
Product landing pages
| Business Central | Dynamics 365 Business Central on Microsoft Learn |
| Finance | Dynamics 365 Finance on Microsoft Learn |
| Commerce | Dynamics 365 Commerce on Microsoft Learn |
| Supply Chain Management | Dynamics 365 Supply Chain Management on Microsoft Learn |
| Customer Service | Dynamics 365 Customer Service on Microsoft Learn |
| Field Service | Dynamics 365 Field Service on Microsoft Learn |
| Marketing | Dynamics 365 Marketing on Microsoft Learn |
| Sales | Dynamics 365 Sales on Microsoft Learn |
| Power BI | Power BI on Microsoft Learn |
| Power Apps | Power Apps on Microsoft Learn |
| Power Automate | Power Automate on Microsoft Learn |
https://techcommunity.microsoft.com/t5/microsoft-learn-blog/new-microsoft-dynamics-365-training-december-2021-roundup/ba-p/2827954 https://techcommunity.microsoft.com/t5/microsoft-learn-blog/new-microsoft-dynamics-365-training-december-2021-roundup/ba-p/2827954 2022-01-11 16:00:00Z